Switchboard Operator – Afternoon Fall 2024

Job Details

Job Title:  Switchboard Operator – Afternoon

Reports to:  Assistant Director of Campus Safety

Essential Functions:

• Monitor and respond to the university fire panel.
• Answer and transfer internal and external phone calls.
• Communicate with various persons and departments via email, phone, text, and 2-way radio to conduct university business.
• Review and respond to Switchboard email.
• Maintain proficiency in Microsoft Office Suite to include heavy usage of Teams. 
• Maintain an events/ lock/ unlock schedule for Campus Safety
• Maintain lost & found items and information.
• Must be comfortable working in a potentially fast-paced environment.
• Communicate with various first-responding agencies and vendors including Jessamine County 911 and Simplex (fire alarm monitoring)
• Greet and provide information to visitors who arrive at the Hager Administration Building
• Maintain strict confidentiality of all information and materials.
• Follow directions given by Campus Safety staff.
• Other duties as assigned.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work: 

This is a full-time on-site position, and hours of work and days are Monday through Friday, 2pm to 5pm. Although rare, potential exists to work some evenings and weekends.

Travel: 

No travel is expected for this position.

Qualifications: 

• Proficient in Microsoft Office: Word, Excel, Outlook, and PowerPoint
• Able to perform internet navigation/searches, and lookup information as requested by personnel.
• Experience in emergency situations while maintaining efficient operations is preferred.
• Maintains a helpful and positive customer-service oriented attitude when dealing with diverse populations.
• Must be able to work and function in a stressful environment during and after an emergency situation.
• Able to work under general supervision and requires only outline suggestions for unusually complex or unprecedented situation.

Application Process:

Interested parties may forward their completed Student Application to David Hay via email at david.hay@asbury.edu

Department:  Other
Job Type:  Student
Status:  Non-Exempt
Deadline:  Until Filled